The Finest Maid Agencies in Singapore

Managing care of the family and a household may be difficult, particularly for working couples.  There are a lot of jobs that don’t seem to get done because there isn’t enough time, and hiring a maid or assistant might be a good option. If you have young children or the elderly in the house, a maid may be quite beneficial. However, finding a trustworthy and trustworthy maid may be difficult. The first step in employing a maid in Singapore is to choose a reputable maid agency.

Only licensed maid companies licensed by the Ministry of Manpower (MOM) are permitted to operate as intermediaries, but with over 4,000 maid agencies in Singapore, it’s hard to know which one to select. We’ve done the legwork for you and compiled a majority of the best maid agencies in Singapore so you can quickly get assistance whenever you need it.

Let’s talk about the price of hiring domestic helpers through an agency before moving on to the finest maid agencies in Singapore.

Maid agency fees in Singapore

What are the criteria to look for when selecting a maid agency?

• Retention Rate
• Transfer Rate
• Placement volume
• Experience

These ratings are further explained below, so check them out and you will be able to select the best maid agency in Singapore for you and your family in this manner.

1

1 Assist Agency

1 Assist Agency (MOM License No: 14C7037) is a maid agency in Singapore. Who specialized in the recruitment of migrant domestic helpers (MDW) from Myanmar, the Philippines, and Indonesia.

The company places a high level of importance on customers’ service satisfaction and would follow up on the Employer and MDW progress from time to time. They always welcome feedback from employers on all matters at any time.

Highlights:

• Partnership with the Agency of Integrated Care (AIC)
• Best choice for elderly care
• Fresh or Experienced MDW with children or infant care or housework and cooking is also available
• The large diversity in terms of skillset
• High-quality services
• Great Customer Service

1 Assist Agency is very helpful to me to search for the right helper to take care of my father. Yann Fang the staff is very patient to explain to me the process and advised me along the process (it was the first time I hire a helper). Very thankful for her help. – Louis Yeo

Christina was very patient and understanding of our requirements. She sent a number of potential candidates for me to review and interview. I was told the full cost with full breakdown for hiring of each maid. I’m glad to say there were no nasty surprises upon signing and so far I am happy with my choice. – Richard Wong

I would like to commend Nicole for the excellent services that she has provided to me and my relatives for the past years. We have known Nicole for several years when she was working for another agency. We decided to follow her to her new workplace because she has always been very attentive to our needs and requirements during our search for new maids. She will patiently search for maids based on our requirements and she will help us save time by vetting the maids before we conduct the interviews. Her recommendations are usually very good. – F Loh

2

First Maid Pte Ltd

First Maid Pte Ltd is a specialist maid agency that is wholly focused on the placements of foreign domestic workers. Founded in 2020, they have since grown to be one of the most reliable Maid Search specialists in the household space, trusted by families in Singapore. They have an extensive database of fittest maids across Indonesia, India, Cambodia, Myanmar, and the Philippines.

Highlights:

• Provide Reliable and Trusted Maids
• Exemplary Service
• Transparency and fairness 

The Team at First Maid has been doing a good job in helping me to find a helper. Especially during the Covid -19 period when the maid cannot come in. Wendy managed to appeal and write in for me to allow a helper to come to Singapore ASAP as our case is very special – Cindy Wong

I have taken a helper from First Maid and I must say their service is very good. Many thanks to Yvonne for helping me to find the right helper for my family. Initially, the helper couldn’t come but Yvonne manage to get another replacement asap. Thank you. – Joanne Tan

3

1.Alpha Employment Agency

Alpha Employment Agency is a foreign domestic worker or maid employment and recruiting agency in Singapore (MOM License No: 21C0788). They have corporate registration and a Singapore Ministry of Manpower (MOM) license. They specialized in finding competent domestic assistants from Indonesia, Myanmar, and the Philippines.

Potential foreign domestic assistants or maids are carefully chosen from a variety of nations. They engaged in a private, one-on-one interview process with their evaluators. Their trainers utilize the results of the fundamental Practical Household Skills Test to further assess their fitness to work as a maid or domestic helper. They would be sent to their specialist training facility for both communication and skills instruction after passing the interview and practical assessment. Before they arrive in Singapore, this would further improve their interpersonal and practical abilities.

Highlights:

• Highly Experienced Sales Consultants
• Maids Training and Familiarisation of Spore Working
• No Hidden Cost
• Timely handover of Helpers

No reviews yet as of this writing

4

GM Connection

0

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At GM Connection, they think that each customer and home has its own set of needs. Similarly, each helper has a unique set of talents and powers. As a result, they work hard to understand each family’s needs and meticulously match individuals based on their talents, abilities, and experience; each candidate is evaluated and interviewed personally by their staff. This helps them to have a deeper understanding of each person and, as a result, creates better employment matches.

This maid service strives to make a difference in the lives of its clients one at a time by matching them with employment.

As a company, they value professionalism, fairness, empathy, and a strong sense of ethics. These are the pillars upon which they do business and engage with customers and partners.

Highlights:

• Reliable Maid Agency
• Giving you the Assurance
• Committed

Glen had been very helpful and attentive when it comes to searching for a suitable candidate for our family. He will also check in time to time during the employment period on the performance of the FWD, if there’s any concern arise, he’s always pretty responsive and provided us with professional advices. He did a good job when it comes to assisting us for the renewal as well! – Sharina Tang

One of the best agency I have come across ! Glendon takes a lot of effort and works even on the least important requirements and fulfills all the requirements when searching for a helper for me. I’m always pleased with his service. He keeps it very easy for the employer. Very very friendly agent! Highly recommend! – Sujitha Thannirmalai

Thank you Pearlyn for attending to our needs. We love your efficient and friendly approach. Highly recommend GM Connection to anyone who needs FDW agency services. – Theresa Tan

5

Island Maids

With six offices around the island and years of experience, ISLAND MAIDS believes that hiring a domestic helper is not a one-size-fits-all solution. The nationalities of Foreign Domestic Workers that they source are from the Philippines, Indonesia, Myanmar, and Mizoram (India), and employers can shortlist from a vast pool of helper candidates.

They interview each of their maids personally in order to properly assess and shortlist candidates for their clients based on their skills and talents, ensuring that the highest standards of excellence are met. This allows them to recommend a maid from their team who best fits your and your family’s needs.

Over the years, they’ve observed and worked with countless employers and helpers who go through various work scenarios during their course of work with the employer, and their post-deployment service remains excellent. With their six maid agency locations open and available seven days a week, they are ready to assist employers or helpers whenever a query arises.

They are also an Approved Training Provider for Home-based Eldercare courses, in which family members, loved ones and helpers can enroll themselves to be trained in the comfort of the elderly’s (care recipient’s) home, in order to provide the best standards of caregiving possible for the elderly.

6

TRINITY EMPLOYMENT PTE LTD

4.4

Trinity Employment – A Better Choice to Serve You

With our promise to provide employers with the most suitable domestic helpers in the world at no additional hidden …

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With 18 years of expertise in this industry, Trinity Employment promises to connect businesses with the best suitable full-time domestic assistant (also known as FDW) at no additional cost. If necessary, they will provide a limitless replacement for up to six months.

They hope to shake up typical agency fees and charges with their internet platform. Employers and domestic workers will benefit from quick access and smooth transfer. They are committed to not taking part in or participating in any unethical or unfair recruitment tactics that affect both employers and help.

As an employer, feel free to go through their list of authorized domestic assistant profiles to find someone who will meet your demands and fit into your lifestyle.

Highlights:

• One of the trusted helpers in Singapore
• Provide guaranteed service and 6 months of guaranteed coverage
• Tailor fit helpers for your needs

I would like to commend your staff Susan Philip has been patient and helpful and would like to thank her for providing excellent customer service in regards to my current helper who matched my needs. – Pathy Mw

Having taken maids from different agencies, I am by far most pleased with your services. Very professional and sincere in helping me find a maid. Special thanks to Susan who was really patient in walking us through the whole process and sharing your feedback and inputs. Really appreciate it. Highly recommended maid agency! – Chandran Saravanakumar

7

Thumbs Up Employment Agency

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A boutique employment agency focused on providing the best hiring experience

8

Tailormaid Services

It’s not luck, It’s how your helper should be

Finding the right foreign domestic worker takes more than just understanding your needs. It takes knowing you and them on a personal level too. And most maid agencies don’t since they’re all about finding you a domestic worker in the shortest time possible. But with Tailormaid, it’s all about finding you the domestic worker who fits perfectly into your family.

It’s what they believe in, what they practice, and what you can expect from them.

Highlights:

• Tailormaid Personalised Sourcing
• Tailormaid Biodata Helpers
• Detailed Proposal
• No Placement Fee/ Loans
• Transparency in Documentation
• House Call Consultation Service
• Contactless Service
• Boarding House

We were happy to come across Tailormaid Services when searching for an agent to help us manage to get a transfer maid. Chloe was able to guide us as newbies on what was needed and to make the process seamless, and to provide transparency to all parties including our new helper. Rest assured, you’re in great hands with Chloe!– Ching Yin Chin

Excellent personalized service at an affordable price. We got our first Helper there and have been very satisfied thus far. 😊 – Kenneth Woo

Chloe has been very professional and has done a great job in knowing the needs of the customers. Very responsive and provides the best service even during the COVID difficult times. Highly recommended!– Ben Chan

9

Okay Lah Services

At OkayLah they are providing the best helper and reducing your hurdle. For better training they have set up dedicated training center in India, Indonesia, Myanmar, Srilanka and Philippines. They provide the best match for your helper need. Their screening process is very enhanced that make them the best employment agency Singapore. They understand your voice and they are here to help you in all aspect. They provide helpers from below countries.

Myanmar Maid , Philippines Maid , Indonesia Maid , India Maid (DARJEELING, Mizoram, North-India, Tamil, Telugu, Gujrati, Sikkim, Manipuri) , SriLanka Maid

At Okay Lah, they believe in customer relations and understand customer needs. They provide the best helper that best suits your requirements. If you are happy, they are happy!

Highlights:

• Very Competitive Agency Fee
• Promotional Program (Refer a Friend)

Thanks a lot Mrs Singh for helping us in hiring Indian helper and that too in covid period. Thanks to your suggestion and we did all the things in time and she is travelling next week. It was really great suggestion. Thanks a lot for help and I will recommend you to friends. – Rajan Bhalla

Thank You Sister Neethu for providing us Tamil helper. She is good learner and is doing household work very nicely. My son is getting more Attached to her now. Thanks you for your help . I will recommend your agency to our friends. – Kamal Kumar

Thank you very much. I want to say thanks from bottom of my heart. You helped me in this tough situation and got me a helper in 2 week. This was really amazing. I will recommend your okay lah maid agency. Simran Kaur

10

Eden Grace Maids

4.4

Eden Grace – Building Lives, Building Families

WHY EDEN GRACE? Before being known as one of Singapore’s top human resource agencies, back in 2012, Eden Grace’s …

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Highlights:

• Quality Selection
• Quality Training
• Integrated Program
• All Around Helpers

This is my first time engaging Eden Grace agency and I am truly impressed with the professionalism they have displayed. Always prompt in any questions I post to them and also help me to communicate with my new helper well. This is very important as first impression that they give to my new helper on me counts. I have just started my new journey with this helper and looking forward for a great relationship to be shared with her. Thanks Snooky for your great help, really appreciate it! – Jasmine Yeo

This is my first time getting domestic helper. The agent (Snooky) is very helpful throughout my journey of selecting and employing a helper. I am very glad with her professional service. – Ling Ling Ong

Hired my current helper through Eden Grace, and the entire process from the beginning of search and selection all the way to the handover, was handled in a very detailed and professional manner. Snooky was very helpful and responsive, and provides clear information whenever we have any queries. Highly recommend this agency! – Seok Ling Wong

We are proud to present to you the Finest Recruitment Agency in Singapore. They specialize in placing foreign workers in jobs in Singapore, and they have a proven track record of success. If you are looking for a foreign worker to join your team, we encourage you to contact the Finest Recruitment Agency in Singapore.

11

Able Best – Trusted Singapore Maid Agency

Able Best Employment Agency was founded in 2003 with the goal of providing foreign domestic workers to Singaporean households. To deliver these domestic assistants to Singapore homes, they collaborate with a number of recognized and trusted training partners from Indonesia, the Philippines, and Myanmar. They’ve built a reputation for being a dependable and trustworthy maid business for their consumers over the years.

They are an employment agency licensed by the Ministry of Manpower to provide FDWs in Singapore. They are dedicated to offering the highest level of service to all of their clients. Their background in the job market has given them a leg up on the competition in Singapore. Able Best aspires to be Singapore’s leading maid agency for foreign domestic workers.

Highlights:

• 4 Star Agency Rating
• Reliable Maid Agency
• Trusted Maid Agency

This is very good agent for maid. Thank u Able Best. 🙏🏻 – Rose Cantika

Got an Indonesian helper from this agency to help take care of my elderly father. Read some good reviews on them and true enough they delivered what they promised. No hidden charges or conditions. Had a good experience dealing with them.– Charles Chan

I will not hesitate to refer Able Best to anyone who needs a good helper! Very trusted agent who is kind and helpful. My girls love Miss Efasusanti who is very gentle towards my them and always keep them company whenever she see that me and my husband are very busy with our work! I feel more at ease knowing that they are well taken care of when I’m at work.– Yi Ting Chua

12

JForce Employment Service

Jforce’s employment service focuses on delivering dependable home care services. They strive to be one the finest maid agencies in Singapore by providing quick placement and committed customer service to ensure that customers receive great domestic helpers. The cultures and backgrounds of foreign assistants and local clients are vastly different. JForce knows how to “best-meet” a client’s ideal maid and is well-equipped to do so. They make certain that all of their employees are properly trained and equipped for local assignments. In reality, the satisfaction of employers with maid performance is one of the top maid agency Singapore factors.

A well-trained maid who is willing to take on local responsibilities will have a better chance of being hired. This is done by J Force. When it comes to selecting the best maid in Singapore, they give their clients piece of mind.

They aspire to be Singapore’s leading maid agency. JForce enlisted the help of Indonesians, Filipinos, and other nationalities. As a respected maid hire agency in Singapore, they have received outstanding evaluations on the performance of their helpers. Their maid agency ensures that they will get appropriate training. Not just in cooking and basic housework, but also in other specializations including caring for newborns and young children, elderly care, and handicapped care.

Highlights:

• Satisfaction Guaranteed
• Quality Service
• Reliable Maids

Efficient, resourceful and professional. Most responsive! – Chinping Tay

Like the Professional and Sincere Service from Jforce. Special Thanks to Alia. – Shirley Tan

I had a tremendous experience engaging with Jforce Boon Keng starting from the first phone call. Alia and Jeffrey are professional, resourceful, responsive and truly care about the customers. We hired a helper from Jforce (a swift decision and no regrets!) to take care of our baby and we are very happy working with the helper. The advice shared by Jeffrey and Alia is extremely helpful for a first time employer like me. We also find our helper is exceptional, great attitude, well trained, experienced and a pleasure to work with. If I can give 10 stars for Jforce I would! I called almost all maid agencies and I have the best experience with Jforce. – Yan L

13

Homekeeper

“A family that cares for families,” says the Homekeeper maid agency’s motto. Since its founding in 1998, the company has helped more than 80,000 families find peace of mind in their homes by offering properly vetted and trained maids. They not only help you discover the right match, but they also handle the tiresome paperwork, medical and insurance coverage, and any other difficult aspects of hiring a helper.

Their partner training institutes in source countries such as Myanmar, Indonesia, the Philippines, and India have significant recruitment networks and a successful track record. To ensure suitability, each applicant is rigorously questioned and reviewed by recruiting specialists.

They also provide all of their workers with the required skills to meet the demands of Singaporean families, such as newborn care, cooking, cleaning, handicap, and geriatric care. Helpers can also receive performance and professional training to adapt to changes in their employer’s home care demands.

Highlights:

• Satisfaction Guaranteed
• Maid Recruitment & Employment
• Maid Training & Development
• Maid Employment Paperwork Service

Hiring maid from this I sent my helper back to the agency to request them to help me accommodate her and send her back to hometown. Siew Lee has handled the helper and her case well during our visit. Linda has made such efforts to ensure the repatriation process was totally hassle free for me. She sent me picture of my helper at the airport on flight day. Excellent service. – Katherine Lai

Homekeeper provides quality and reliable services. Have been able to source quality domestic helpers from them for more than 20years. Siew Lee is professionally exceptional and responsive in customer service and provides sound advise when required. – Christopher Tan

Liked to compliment Linda for her quick response and advice to my query late last night. She even called me to follow through with the query although she was not well today. – Joosim Tan

14

Assured

Assured Employment Services Pte Ltd was established in 2012 with the objective of being one of Singapore’s leading maid agencies, providing each household with the most suitable and well-trained foreign domestic workers.

The firm has a lot of experience finding people to help them in their own nations. Before opening up to the employers for selection, all of their workers will have to go through rigorous candidate selection.

Since its inception in 2012, Assured Employment Services has evolved to become one of the most well-known maid agencies in Singapore, with thousands of employers putting their confidence in it. The corporation is certain that word of mouth is the most effective method to grow its business. With this mindset, management is continuously reviewing and improving their procedures, and all of their employees are expected to put customer happiness first.

Highlights:

• Well-Established Agency
• Satisfaction Guaranteed
• Committed

I have a good experience with Assured maid agency. They are very responsible and attended to me every time for any doubt with helper issue or documentation. Currently my helper are from them now renewing the 2 second contract with me happily. Thanks Assured ! – Tua Lam Lim

Hello. I just want to say thank you to all of the staff of my beloved agency who took care of me. Since I found the ASSURED EMPLOYMENT AGENCY, now we are here in a good place to be in quarantine. Thank you Sir Steven and Ma’am Shenny for the second time you took care of me. hoping that we are all safe. thank you – Kharen Rones

Excellent and Highly Recommended. Assured is honest and efficient in their services. We loved our helper who is hardworking and have look after our family so well. I would not hesitate to recommend them to all my friends and family if they required such services. – Joyce Symes

15

EELIT Agency

Foreign Domestic Helpers from the Philippines, Indonesia, and Myanmar are placed by EELIT AGENCY PTE. LTD. (previously known as EELIT Placement Agency LLP).

They’ve been around since 2012 and try to make finding a domestic assistant a pleasurable experience. At EELIT, they pay close attention to your demands so that each candidate they recommend is genuinely suitable for your family’s needs. EELIT maid agency was founded with an emphasis on outstanding personal service, based on the belief that comprehensive attention to clients’ requirements is often ignored in this business.

EELIT has strict screening criteria that consider the background of the assistance, particularly in terms of honesty, dependability, and attitude, as well as domestic talents.

They provide thorough housekeeping training, fundamental mannerism, utility saving guidelines, and personal hygiene, to name a few, before deploying them into the employer’s home. Even when the domestic helper is placed in your house, they continue to give counseling for the duration of the two-year contract, guaranteeing a good employer-helper connection.

Highlights:

• Very Responsive Agent
• Reliable and Efficient
• Good Eye for the Right Helper
• Quality Service
• Reasonable Price

Thank you Eelit for making my 1st time hiring of helper easy! Your wealth of experience, patience and good eye for spotting the right helper to suit my expectation has made my life so much easier. Special thanks to the boss and manager Ivy for your professionalism. – Salmon Cai

Recommended by a friend to get my maid from Eelit. Provided my requirements and they did a very close matching for me. Staff was very sincere and patient, not pushy and even helped me interview the maid to make sure she can handle my requests. The maid already worked with us for 3 months and i can only say she is a blessing to us. – Geok Lian

Very sincere and honest agent. My first time getting a helper and they went through all the process n paper work patiently. Our helper is currently with us for 7 months already – Tung Tung

16

1st Allbest Maid Agency

They are a well-known company that selects and distributes well-trained domestic maids from the four MOM-approved countries in order to give excellent customer service. They have their own training institutes in Manila, Surabaya, Yangon, and India.

Based on their expertise and understanding in this field, they are able to locate and evaluate exceptional candidates who are ideal for their clients’ special needs, such as newborn infant care, young children and the elderly, sick or disabled family members. They want to match their clients with the greatest maid possible, so that their personal and professional lives can improve.

Highlights:

• Superior Customer Service
• Well-Trained Domestic Maids
• Four MOM Approved Countries

Allbest’s staff – Soe is responsive. We encountered conflicts with our helper, and she responded promptly to our queries and questions. And she given us the suggestions for how is the replacement process, and what to do for the next steps. thank you – Tau Kie Wong

Mheg was very prompt in responding to my online enquiry, providing me with a number of helpers that met my family’s needs. We were able to sort out paperwork remotely over email and everything was processed smoothly. Our helper is wonderful and conscientious. Highly recommended! – Althea Toh

Gigi is very professional and knowledgeable. Thanks for all your help and advice during my recent FDW renewal. You were so efficient and fast, and glad to report it was a successful renewal too. All the best to Allbest! – Diana Pang

17

Swift Maids

Swift Maids was started in 1992, and since then, it has assisted over 30,000 Singapore homes by pairing them with the right kind of support for their unique requirements and preferences. Through their expert service professionals, they try their utmost to assist you in selecting the appropriate assistant based on your needs. “Our Client is Our Partner,” according to Swift Maids’ concept.

Swift Maids is concerned about their employees as well as the employer. Employers and employees are both important to them, and they believe that their businesses should be managed in a clear manner. They place a higher priority on building a calm and ethical work environment than on making money. Swift Maids strives to be more than a cleaning company.

Highlights:

• They Listen
• They Care
• They Build Relationship
• Satisfaction Guaranteed
• Extremely Helpful and Understanding

Hi Wendy, Thanks for helping my sister-in-law to get a transfer maid for my mum. I must say you are really helpful. You take the time to know our request and your follow up is excellent. keep up the good service. – Jessie Tong

Eunice and Gigi were wonderful in helping me with my requests and needs with my helper. – Sharon Ong

Wendy from Yishun brunch is a great agent to deal with. She is very responsive and get all information that I needed from her. She had also introduce a good helper to me. Would highly propose her to friends who needed. – Wylynn Ng

18

Best Housekeeper Pte Ltd

Hiring a maid in Singapore is simple, but finding the right one is a different story. Top Housekeeper, Singapore’s premier maid agency, works hard to match you with an experienced domestic assistant who is a good fit for your family. The Singapore Maid Agency ensures that the maid’s profile meets your requirements.

They will aid you in locating work that is a good match for your skills and profile. Similarly, before deciding what is best for you, you will have the option to meet possible employers. They are worried about your safety and reliability. They are worried about your safety and reliability. They strive for the best possible fit in order to create a work environment where you may be happy and successful while being treated with respect.

You can anticipate the same level of respect and concern, so be assured that they will not pressure you to accept any position unless you are happy with the family you will be working with. You can apply to be an assistant with them and have them help you through the various steps.

Highlights:

• Good Eye for the Right Helper
• Dedicated
• Committed
• Trusted Quality Service
• Optimal Customer Satisfaction
• Specialized in Experience Helpers

We recently moved to Singapore and had reached out to Best Housekeeping to hire a help. They were very quick in lining up interviews, match the profile as per our brief and help in zeroing in on a very well trained home help. The process was extremely smooth and very professional. Highly recommend hiring this agency in Singapore especially when you have no prior experience in dealing with staff hire. Be sure to be clear on your brief. Our family is extremely happy with their service. – Amrita Singh

Huda was extremely helpful in helping us find a replacement helper. It was a challenging period due to Covid – the small pool of helpers and MoM not approving the transfer. However, Huda was patient and kept providing us suitable candidates until we finally got approval in Phase 3. – Sharad Bajla

Extremely professional and helpful. It was an absolute pleasure to work with “Huda” who helped me with the right housemaid . – Anuja Chauhan

19

Magnum Maid Agency

Magnum Maid Agency Singapore is registered with the corresponding government department in supplying foreign worker to individual and company. They have more than 10 years experience in 5 countries, Cambodia, Myanmar, Philippines, Indonesia, & Malaysia.

Magnum Maid Agency Singapore is committed to provide their clients with the best possible service tailored and suit their specific needs while aiming to provide quality service at a very reasonable and competitive cost. They ensure quality and competitiveness of their workers. They invest efforts in mobilizing highly qualified workers to suit the requirements and to satisfaction of their client.

Magnum Maid Agency Singapore believes that to obtain the success of the business of this kind aside from the combined effort between the company and its clienteles the company should also have an understanding of its client’s business. Thus, our company places a huge emphasis on taking a full client briefing and thereby get a full understanding of their needs. The objective is to transpose that need into a viable recruitment action plan.

Highlights:

• Very Responsive to Messages
• High Quality Manpower Workforce
• Committed

Lionel did a great job to assist in finding a good maid for my mother. Despite the ongoing coup in Myanmar, he managed to bring in the new maid to Singapore on good time. I will not hesitate to recommend his excellent service to my friends and family members. – Raphael Tan

Lionel is super helpful throughout the whole process for my helper’s application. He explained to me everything clearly and the whole process was a breeze. He is patient and a detailed person. Would definitely recommend Lionel if you are looking to hire a helper. Thanks a million for all your help! – Noel Lee

Vincent is an efficient agent who provides an excellent and well rounded service. He sees us through the whole process and follow up with every request we have. this is my second time coming back go look for him. I highly recommend him!– Johan T

20

Global Channel Employment Agency

Global Channel Employment Agency has been given a maid agency license by the Ministry of Manpower. They’ve worked relentlessly to provide you with outstanding, fantastic options you can trust. They also believe that collaborating with a team of experts is essential, and they are constantly there to help.

The attention to detail is unparalleled, and because all maids are trained, you may quickly find vetted personnel you can trust. Not only that, but they also offer training. Housework, basic nursing, senior care, child care, Chinese language training, and a variety of other tasks are among them.

They are completely dedicated to quality and value. They are able to bring in the best and fully trained Filipino maids because they have their own training center in the Philippines. The fact that they always train each of the maids to give the highest value and quality is what distinguishes our approach.

Global Channel is also a member of the Singapore Association of Employment Agencies. They feel that working with the top maid agency in Singapore is critical, which is why they are always there to help. They understand how stressful and difficult the situation might be in the long run, but they can assist you avoid any problems this way. All you have to do is get in touch with their team, and you’ll find that nothing is truly impossible.

Highlights:

• One of the best Maid Agencies in Singapore
• Filipino, Myanmar and Indonesian Maids Specialist
• Accredited with Association of Employment Agencies of Singapore
• Fully Trained Maids

Highly Recommended Global Channel Employment – Perry Ng

21

Unistarr Employment Pte Ltd

Foreign Domestic Workers (FDW) from Indonesia, Cambodia, the Philippines, Manipur, Mizoram, and Myanmar are available through Unistarr Employment. They have New, Transfer, Singapore Experienced, and Overseas Experienced FDWs. They are a Ministry of Manpower-accredited maid agency (Singapore). Their FDWs come from approved overseas agencies with training centers that meet the required standards.

Unistarr was founded by a group of professionals with the goal of providing excellent service to businesses who are looking for FDWs. Many employers complained about their FDWs, and it was frequently a case of mismatch because the employers’ expectations were not met. To improve the issue, Unistarr puts the demands of the employers first. In Singapore, they give training for their maids. Electrical goods, cleanliness, and cooking will all be exposed to maids. They follow up with our customers and give after-service to their companies. When the maids have problems, they receive counseling and solutions.

Highlights:

• One-Stop Professional Services for Domestic Maids
• Indonesia, Myanmar and Philippines Maid Specialist
• Good Eye for the Right Maid
• Professional Trained Maids
• Provide After Sales Service

Friendly and caring team. Taken two FDW from unistarr, both were well trained and well discipline. Thanks Steve for the pleasant service. Steve and his team knows and understands what exactly the employer needed. Thanks and keep up good work.– Shahul Hameed

Great service, Friendly Staff. The Staff are able to match the domestic helper to our requirements. Currently the domestic helper working for us is very good. Zero complains. Highly recommended to all. Thank you.– Mengteck Goh

Excellent service and thanks to Steve for his help with direct hiring a wonderful maid for me to Singapore.– Amy Yee

22

Asset Agency

A good employee is a valuable asset to their employer. This is ASSET AGENCY PTE LTD’s belief and mission statement (“ASSET”). ASSET was founded in 2010 and has been steadily growing its presence in the industry of foreign domestic worker placement since then.

They are a staffing firm that specializes in the placement of foreign domestic workers (FDWs), particularly those with Indonesian citizenship. They were able to gain and maintain long-term relationships with their clientele because of their sincerity, ethics, and exceptional customer service. In addition to Indonesian FDWs, ASSET has grown to include FDWs from the Philippines and Myanmar.

Highlights:

• Well-Trained Domestic Maids
• Trusted Quality Service
• Committed
• Dedicated
• Satisfaction Guaranteed

I had bad experience with other maid agencies in the past, but Asset Agency helped us find a domestic helper on short notice when our previous helper suddenly resigned. The process was fast and the new helper was well trained too. Worth the money spent. – Sarah Chan

23

Nation Maid Agency

Nation was founded in 1992 and has since evolved to become Singapore’s premier employment agency, serving 50,000 families with trained foreign domestic workers (FDWs). Nation Employment is the first maid agency in Singapore to acquire ISO 9001 accreditation and the first to offer a training center for FDWs within its office, with more than 20 experienced consultants and trainers.

This demonstrates their dedication to obtaining higher levels of professionalism, productivity, and service, as well as providing highly-trained FDWs for our customers. The fundamental goal of the country is to deliver high-quality and dependable domestic household services to suit the demands of every family.

Highlights:

• Professional and Reliable
• Good Eye for the Right Helper
• Quality Service
• Fast Deployment

I just hired a maid at Nation Maid. I’m thrilled with the results. Their prices are reasonable and they did a superb job! All the rooms they worked on were spic and span and they cleaned areas I never even expected – the covers to my cat litter boxes were wiped down and I swear the pot I had on my stove looked cleaner and shinier than when I left it. The maid that I got is really good! I am so glad for having decided to get a maid at Nation maid! Would recommend to everybody. – Yi Ling Chin

Nation Maid is the finest maid services there is! We have been customers for more than a year now, and we would highly recommend this company. Fantastic cleaning and great maids. They go out of their way to do things above and beyond.– Abby Tan

I am very satisfied with how Ms Haw Swee Yann handled my case. Faced some issues with my maid gotten from another Nation branch. Ms Yann helped with arranging to speak to an agent who could translate to my maid and talk to her. Would come Jurong branch instead of the other branch in future also because they have a training centre here.– Crimson Toh Luan Chun

24

Westrama Management

They are pleased to introduce ourselves as one of Singapore’s oldest and most well-known management and manpower recruitment firms, with operations in India and Dubai. They also have representatives in a number of different nations. They began operations in 1980 and now have over 38 years of expertise, making them the most sought-after destination for clients and job seekers of all nationalities. Their employees are known for providing accurate information, and they go through frequent training and orientation sessions.

Among their clients are well-known firms with a global presence and production facilities in countries such as Singapore, the Middle East, and West Asia. They have aided job seekers and domestic workers in India, Bangladesh, China, South Asia, the Philippines, and Indonesia, among other nations, in finding profitable work.

Their staff is dedicated to the vision they’ve created as well as the mission statement’s guiding principles. They believe in giving their constituents and those who entrust them with a task nothing but the best. That is why Westrama exclusively hires the best-trained and most experienced employees.

Employees are among the most knowledgeable, have access to industry-specific information, and are also among the most courteous. When you call us for information, you will be aware of this. Some of the smartest and brightest business school graduates work at their office’s help desk.

They mean it when they say the finest. They imagine a world where everyone is happy in their job and every firm is happy with its personnel. They persistently direct their actions and ideas in this direction, and they inspire their employees to work to the utmost extent possible to achieve these goals. They envision and work toward a world where the employer-employee relationship is at its finest, and where there are no conflicts.

Highlights:

• Satisfaction Guaranteed
• Helpful and Understanding
• Reliable and Efficient
• Filipino, Malaysian, Indonesian Maid Specialist

Westrama agency doing great service to hire the maid.. Receptionist(Baby)very helpful to filter and give me the maid profile which exactly meets my criteria… They r giving good training to the new maids coming from India… we no need to train them alot..only little guidance is required.. i strongly recommend this agency to hire the helper.. 😊 – yyaw1

My greatful thanks to Mr. Ram and baby for helping me with my helper. I guess u both are the best. Baby u were sincere and shared certain things in guiding me with the application. Today I have my helper in a very short period. Once again. A great thanks to both of you and to all westrama management.🙏🙏. Kudos guys. Keep up the hard work. – Thamarai Puspa

Very thank full to Baby in assisting to fetch the helper. Being it for the first time employer, Baby guided in through out the process and proactively providing the details which were not aware. Thank you Baby🙏, hope the journey continues well😀 – Keerthi Kandimalla

25

Raymond Maids Employment Agency

Raymond Maids is one of Singapore’s leading employment agencies, featuring in-house trainers and local and international training centers. Their workers are well-trained and experienced to give you with the essential assistance and guidance during the pre- and post-selection process for helpers. Their long history demonstrates their dedication to maintaining high training standards and providing outstanding customer service.

They have to go through mandatory training to ensure that the maids are well-trained. These trainings are held both locally and abroad to guarantee that the helper is prepared with the necessary practical skills and a positive working attitude.

Highlights:

• Well-Trained and Personally Interviewed
• Highly Experienced and Multilingual
• Own Overseas and Local Training Centers
• Pioneers Maid in Singapore
• Committed

Thankful to Raymond Maids for recommending a good helper for my elderly grandmother who suffered a bad fall. They acted quickly despite the COVID-19 situation, listened attentively to our needs, and most importantly, met our caregiving needs. It’s been three months and everything is going well. Highly recommend! – Yanlin Tan

Feb 2021. A positive first experience hiring a caregiver for my grandmother. She was well trained, attentive and speaks mandarin. Bonus points for the staff who were transparent and communicative during the entire process given the covid situation. Highly recommend!! – thelittleshrooms ny

First maid was from there, good! She doesn’t want to continue due to personal decisions but the company was helpful in her hiring and we’ll set go to them second time round.– Denise Phillips

26

Faith Maid Agency Pte Ltd

Faith Maid was founded in 2013 by an Indonesian-born owner who cared passionately for underprivileged village girls and ladies in Indonesia and wanted to provide them with Faith, Hope, and employment opportunities so that they and their families may have a better life.

Oei is a natural entrepreneur who seizes business possibilities as they present themselves. Faith Maid Agency, her next endeavor, meets the demand for foreign domestic workers in Singapore households from Indonesia, Myanmar, and the Philippines. Oei had a steep learning curve when it came to dealing with rigorous workforce rules as a newcomer to the business.

Highlights:

• Good Customer Service
• Indonesian, Myanmar and Philippines Maid Specialist
• Reliable Maids
• Committed
• Very Helpful and Accommodating

My wife and I have used several agents since we started employing helpers more than 14 years ago and Faith Maid Agency is the best of them by far. Truly. Mrs. Oei, who runs the company, has been authentic, upfront and at the same time, balanced. She was also excellent when we experienced a minor matter with our helper recently and the outcome was better than expected for all of us. Highly recommended! – SJ Sharma

Very good service and have been using them for the past 4 years. Trustable and reliable agency!
The staffs are always there for us.👍 – Blossom Angelo

Oei is very responsible and she makes sure the helpers are well-trained & of good quality. All the helpers that we have & had are/was all from Oei as I can trust her. 👍🏻💯– Nicky Chang Smith

27

Inter Great Employment

Inter Great was established in 2006 with the goal of being the best employment agency in the world. They have evolved into one of Malaysia’s and Singapore’s major employment agencies, providing one-stop employment services, manpower supply, and maid/foreign domestic worker supply. Since then, they’ve paired tens of thousands of job searchers with thousands of companies.

We have earned the trust of both our clients/employers and job seekers in Singapore by sticking to the same ideals of always putting our clients’ interests first, tenacity in solving even the most difficult manpower difficulties, and serving ‘Professionally, Sincerely & Honestly.’

Highlights:

• Honest
• Professional
• Sincere
• One-Stop Employment Services
• One of the Leading Employment Agencies

Got a helper from this agency. Fantastic service by Mr Chew. Highly recommended! Transactions done mostly digitally. Saves me a lot of time & money, done hassle free! – Lutfiahh Lutfiahh

I’m a first time employer to hire fdw to take care my newborn, was totally no idea how to hire, until I met Soon En, he explained the whole procedure patiently and professionally, althoughI’m someone who has a lot of questions, as I need to be extra careful. He is being attentive throughout the process of selecting helper, even off hour, he is trying to fit our available timing. I’m very satisfy with the recommended fdw, she is well fit our family. Also, if you are looking for honest and non pushy agent, you can look for Soon En– kin L

Mr Chew has been extremely helpful and professional throughout the process and found a transfer helper for my family really fast. – Michelle Tan

28

Express Maid Employment Agency

Express Maid & Employment Services Pte. Ltd is a licensed recruitment agency that is professionally handled. They are a seasoned maid service that constantly gives excellent service to its clients.

The founder of Express Maid, who has been in the industry for nearly 20 years, had a humble beginning. He was employed at a maid agency prior to the establishment of this organization. He put his passion to good use by broadening his skill set and working relentlessly to better himself. He decided to take on the new task of being the Director of Express Maid & Employment Services after becoming dissatisfied with the existing quo. This choice marked the start of a new era for him, and he intends to continue to improve his service in the years ahead.

They think that the team’s ambition to be the best begins with them. Their team is built on the virtue of honesty, and they constantly prioritize their consumers while making judgments. This leads to their basic belief of “Your happiness is their success,” which will keep them striving for greatness.

Highlights:

• Skilled and Professional Maids
• Extra Pair of Helping Hands
• Best Maid Agencies
• Best After Sales Service

During this tying period, I am glad to have Express Maid to assist me in looking for my next helper. I have 4 kids and thus, its a bit more challenging to find a maid who wants to work for me as well as one whom pass my expectations. Jess kept sending and recommend me maids whom she feels is suitable. It was a long and tough process with the covid19 restrictions but nevertheless, Jess assisted till the end and even follow up on after sales service. Thank you Jess! – TKB JNA

During this covid period, I was looking for local transfer to help my newborn. I managed to find Jasmine, I love her response reaction, it was fast, swift and she answered all my enquires. If you are her boss reading this, please reward her. I felt she does her work with passion and attitude. It’s very good!
Love Jasmine’s service – chloe – Water C

Found their website online and manage to get a maid from them, after a long wait for the approval and SHN i finally can fetch the maid home in June. Their staff are experience and honest. They had explain to me on what to expect from a new helper and really had done their part and counsel my maid when i have problem with her. Guess there is no perfect maid in the world but services from their staff are prom and sincere. thank you Expressmaid. – Abby Seah

29

TSM MAID & CONFINEMENT NANNY AGENCY

4.4

Need a Nanny’s Help After Delivery? TSM Confinement Nanny Agency is the Ultimate Help for You

Congratulations! You have just done the most remarkable thing – bringing a new life into the world. Nine months can …

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They ensure high-quality services at reasonable prices. Their confinement nannies are all experienced & reliable.

Foreign domestic workers from Indonesia, the Philippines, and Myanmar are also available through the company. The major goal is to assist working-class Singaporeans in resolving their domestic chore concerns. They function as a matchmaker between employers and foreign domestic workers, ensuring that both sides are satisfied.

To cater the needs of one-stop solution, the company also provide quality confinement herbal package, pre and post – natal massage and lactation consultancy services.

Highlights:

• High Quality Services
• Reasonable Price
• Experienced and Reliable
• Indonesian, Filipino and Myanmar Maid Specialist

Elaine is very attentive and she help to source the most suitable helper according to my request. Very responsive and give advise for first timer like me. Professional attitude and great service. Helper is still working for me for 9months and everything was still good. Highly recommended to engage TSM Maid & Confiment. – Josephine Yeo

Elaine is an attentive person and she is detailed as well and handles my queries quickly. She is reliable and trustworthy, and she screens through her candidates well before recommending them to me. Hilgay recommended agency! – Eric Lim

Very good and efficient. Always patience in answering all queries. Truly recommended.– Ann Sunny

30

Zeal Care, Zeal Associates Pte. Ltd

Zeal Care is the first online platform in Singapore to offer employers a helper agency service. They want to improve your experience when seeking for a helper.

Helpers and caregiving services are provided by Zeal Associates, a very effective service provider. They provide professional home care assistance, live-in helpers, and caregivers for the elderly, disabled, and special needs individuals. They also give you with quick, courteous, and personalized services that are tailored to your specific requirements.

Highlights:

• Online Chat and Fast Matching
• Complete Whole Process at Home
• Direct Access to Thousands Helper
• Transparent and Affordable Fees

No Reviews yet as of this writing.

31

Super Employment Specialist Pte Ltd

In the year 2002, SUPER Employment Specialist Pte Ltd was founded. Their focus on value added services has helped us become one of Singapore’s top recruiters of foreign domestic workers (FDW). The best signs of their professionalism are their strong clientele and a high rate of successful placements.

SUPER is one of the few organizations with training centers in Indonesia and the Philippines. Their training programs are revised on a regular basis to match the Ministry of Manpower’s (MOM) standards as well as their employers’ fundamental household needs.

At any time, SUPER has one of the largest pools of experienced assistance ready for face-to-face interviews. Their business has made a commitment to deliver a weekly update of new biodata for viewing and selection. They are able to ensure a high successful employment retention rate because their customers may assess the helpers in person during the interview.

Highlights:

• One of the Largest Domestic Workers in Singapore
• Experienced Maids to both Local and Expatriate Families
• Reasonable Agency Fee with No Hidden Costs

Engaged their services in 2019 for my first helper and thankfully she’s still working for me now. Honestly my experience with them was average if not good as everything went smoothly – from paperwork, applications to MOM, and general phone calls/communication. They provided guidance on how to go through an online certification program as a first time employer and went through the contract with me when I came in to the branch for hire. They also warned that adjustment with having a helper may take a few months – made sense. Can’t comment much on replacement etc. since I didn’t go through those. Overall good experience. – Alika Savira

32

Okay Lah Services

At OkayLah they are providing the best helper and reducing your hurdle. For better training they have set up dedicated training center in India, Indonesia, Myanmar, Srilanka and Philippines. They provide the best match for your helper need. Their screening process is very enhanced that make them the best employment agency Singapore. They understand your voice and they are here to help you in all aspect. They provide helpers from below countries.

Myanmar Maid , Philippines Maid , Indonesia Maid , India Maid (DARJEELING, Mizoram, North-India, Tamil, Telugu, Gujrati, Sikkim, Manipuri) , SriLanka Maid

At Okay Lah, they believe in customer relations and understand customer needs. They provide the best helper that best suits your requirements. If you are happy, they are happy!

Highlights:

• Very Competitive Agency Fee
• Promotional Program (Refer a Friend)

Thanks a lot Mrs Singh for helping us in hiring Indian helper and that too in covid period. Thanks to your suggestion and we did all the things in time and she is travelling next week. It was really great suggestion. Thanks a lot for help and I will recommend you to friends. – Rajan Bhalla

Thank You Sister Neethu for providing us Tamil helper. She is good learner and is doing household work very nicely. My son is getting more Attached to her now. Thanks you for your help . I will recommend your agency to our friends. – Kamal Kumar

Thank you very much. I want to say thanks from bottom of my heart. You helped me in this tough situation and got me a helper in 2 week. This was really amazing. I will recommend your okay lah maid agency. Simran Kaur

32

Asia Manpower Resources

Asia Manpower Resources is a Singapore-based maid agency that specializes in bringing qualified foreign domestic workers from Indonesia, the Philippines, and Myanmar to Singapore. For them, Indonesian maid is a key source of supply. They train their maids according to the employer’s requirements. They are devoted to identifying the appropriate applicant for the right household by establishing their own training center in Surabaya, East Java, and is backed by their local trainer, as well as strong supervision from experienced EA personnel.

They pledged to be trustworthy and honest with all of their customers. They listen to and grasp their clients’ needs in order to meet their requests. They assess and hire people to ensure that they have the abilities needed to deliver exceptional service to their customers.

Highlights:

• Affordable Admin Fee
• Replacement Guarantee
• No Hidden Cost
• One Stop Service for Placement of New, Transfer & Direct hire Foreign Domestic Workers(FDW) from Indonesia, Philippines and Myanmar
• One Stop Service At Your Door Step
• Professional consulting and counselling
• In-house Training courses for FDW

I have to recommend Asia Manpower Resources – Nabs S

33

Danz Hariya Employment Services

Danz Hariya Employment Services was established in Singapore in 2010 and has quickly grown to become one of the top ten Indian maid agencies, outperforming numerous competitors that have been in the market for more than ten or fifteen years. Honesty, great service, reasonable pricing, and effective information technology usage have all contributed to their success.

Finding the appropriate candidate for the right house is a challenging procedure, and they believe that total transparency is vital when working with new prospects in distant locations, which their clients enjoy.

They think that, in the long term, a smaller profit margin and increased volume will benefit both their customers and themselves. They are ecstatic to report that as a result of this plan, they have seen remarkable success and that their earnings are increasing year after year.

Highlights:

• Efficient Service
• Reasonable Pricing

Hiring maid from this agency was a pleasant experience. Their customer service and follow up is very good. Hiring process is easy and well explained. Agency fee is also reasonable compared to others. – Geeta Bisht

Thanks Danz Hariya team for your help in my maid search. Very detailed process and paper work, friendly and helpful compared to other agency. Will recommend to friends. – Guna selvi

I would like to thank Mr Mahadevan from the agency for his hard work and effort in trying to get a helper for me. I am impressed with his dedication. than you once again Mr Mahadevan. – Anusuya Doraisingham

34

JL Recruitment

JL Recruitment is rated amongst the top maid agency Singapore. Our agents are committed towards achieving higher professionalism, productivity and standard of service. For ten years, our helper agency in Singapore has provided quality maids to suit different objectives of hiring. With each well-trained maids for Singapore, we strive towards meeting every household need with utmost professionalism.

35

Homefresh Singapore

Our house cleaners consist of Singapore Citizens, Permanent Residents, and Foreign Workers on Work Permit. Regardless of their background, they are all trained and fully licensed to perform home cleaning duties. Rest assured that we do a thorough check with ICA on the validity of their legal work status before we deploy them on a job. Clients are also welcome to view the cleaner’s identification documents on the first session.

36

Maven

37

Jayamaids

Having successfully supplied to over 20 maid employment agencies in Singapore, and also having served over 30,000 satisfied customers – We understand the requirements of our customers and customize to provide them with the right candidates. Having our own recruitment and training centres in Central Java (Cilacap), Indonesia helps us ensure that our domestic helpers will be able to adapt to our local society in the shortest time possible. Therefore all our domestic helpers are specially selected, trained and have the adequate skill sets to deliver domestic services to their employers.

38

KABABAYAN FAR EAST MANPOWER & SERVICES

Kababayan Far East Manpower & Services is owned and managed by Nenita K Samales, a Filipino Singaporean. Registered in 1991, the company has almost 20 years of experience in the domain of recruitment and job deployment. At the forefront of local employment services, Kababayan now also deploys Nurses, Nursing Aides and other professionals to Singapore. We also redeploy qualified Filipinos as caregivers and nannies to Canada, and experienced domestic helpers to Hong Kong and the Middle Eastern countries.

Nenita has been a Singaporean for more than 24 years. She therefore understands not only the anxieties and needs of domestic helpers, but also standards and expectations of the Singaporean employer. Being a mother of two children, she relates very well to the concerns of Singaporean parents regarding quality childcare.

39

Suria Employment Agency

Established in 2002, Suria Employment Agency is a licensed Employment Agency with the Ministry of Manpower. We are one of the best maid agencies In Singapore for hiring a domestic helper being constantly reviewed above average by our clients in the Ministry of Manpower Singapore website. We are accredited by the Indonesian Embassy and Association of Employment Agencies Singapore specializing in the deployment of Indonesian domestic maids.

40

Maid-Power Pte Ltd

Maid-Power was granted a license in 1984, making it one of the few remaining pioneer employment firms in Singapore’s foreign domestic worker assistance program. Many people have come and gone in this area of work. Since 1984, Maid-Power has been a trustworthy and well-known brand. They’ve successfully advised and aided hundreds of employers in their search for live-in domestic assistance, with a large percentage of their business coming from referrals. Many of their clients’ children continue to use their services when they start their own families.

Over the years, their basic principles of trust, respect, honesty, efficiency, and commitment to serve have served them well.

41

Maid Avenue

They are the only maid agency in Singapore to do things differently – their price package is simple, clear, and transparent. They are dedicated to achieving their aim of the cheapest package. As a result, both the employer and the helper profit from a significantly reduced cost burden. This is their method of giving back to society and progressively establishing themselves as Singapore’s best and most trusted maid agency.

They give their domestic assistants with adequate training so that they can meet your demands. Whether you need a domestic helper, also known as a migrant domestic worker, for a newborn, a kid, or an old person, they have the ideal domestic worker for you. Allow them to assist you as they aim to become Singapore’s best and most reliable maid agency.

42

Labour Express

In 2003, Labour Express was founded. Their focus on value added services has helped them become one of the biggest providers of foreign domestic workers in Singapore and Malaysia throughout the years. The strongest proof of their proficiency is their strong clientele and high rate of successful placements.

Labor Express is one of the few companies with training centers in Indonesia and the Philippines. Their training programs are updated on a regular basis to match the Ministry of Manpower’s (MOM) standards as well as their employers’ fundamental household needs.

At any given time, Labour Express has one of the largest pools of experienced helpers available for face-to-face interviews. Their organization is dedicated to providing new biodata for viewing and choosing on a regular basis. They are able to assure a high successful job retention rate since their customers may examine the workers in person during the interview.

43

Universal Employment Agency Pte Ltd

Serving 3 generations over 30 years – (EA License No. 87C4847)

Universal Employment Agency Pte Ltd is a pioneer in the maid industry, with over 30 years of experience in the placement of maids mainly from the Philippines, Indonesia and Myanmar. Especially during this pandemic whereby many maid agencies do not have any transfer maid, a pool of ready transfer maids is always available at Universal due to their longstanding presence in this business which they are able to leverage.

With a high retention rate as reported by MOM, it is no surprise that each year, Universal Employment Agency has an increasing number of employers and maids that engage them mainly through word of mouth.

In addition, Universal Employment Agency has been highly rated by many satisfied customers on both Google and Facebook which is further testament to their high level of professionalism and service that has established them as a market leader for over 30 years.

44

D’Maid Agency By Syed Ali

Indonesian Maids for Muslim Families. Get in touch with us to find out how you can hire a maid that is perfect for you family’s needs.

45

CLICK Employment Agency

Click Employment Agency was founded in 2014 with the goal of becoming Singapore’s number one employment agency and to meet the city’s ever-increasing need for international workers. They offer high-quality maid services at a reasonable cost, and they aim for complete customer satisfaction.

The website www.clickmaid.com.sg was established as a one-stop shop for companies looking for maids in Singapore. Customers may access all of their services with a single click.

46

Aatas Employment Agency

AATAS Employment Agency can meet all of your human resource placement needs, whether they be for local, foreign, or domestic workers. They’ve been in business for over 23 years, supplying qualified candidates to meet their clients’ basic needs. Their major goal is to stay current in the business while keeping the fundamentals.

47

Maids “R” Us

“To get it right, first time, every time”

Maids “R” Us Pte Limited has a long history of providing quality foreign domestic helpers to the Singapore community and is well-known in the industry.

Singapore has a diverse range of maid services, which might make it difficult to choose the right agency to supply you with the top nannies in Singapore for your needs. Don’t worry, at Maids R Us, we make it a point to serve our customers with well-matched assistants all across the island. We are a full-service maid agency in Singapore that can supply you with the greatest assistance. As one of the few foreign domestic helper agencies in the area, we are confident in our service and knowledge of our customers’ needs, allowing us to give the best domestic assistance from the beginning.

Clients have provided us with favorable comments and testimonials, which speaks volumes about our allocation experience and knowledge.

48

Living Well Maid Agency Pte. Ltd.

In February 2017, Living Well Maid Agency opened its doors to assist families in need of a foreign domestic helper (FDW). They believe in giving an FDW who can meet the demands and expectations of each family.

To be recognized as a trustworthy, honest, and dependable domestic assistant service provider.

To find domestic workers who are eager to work in Singapore.

49

Sasha Management Resources Pte Ltd

SASHA MANAGEMENT RESOURCES PTE LTD began in a modest office on the second level of Golden Landmark in 1998.

It began with a single individual managing everything from inquiry through customer handover.

Within a few months, our founder’s maid business had grown to the point that she needed to hire another staff to help her. Due to the rapid growth of our company, our founder had to enlist the help of her spouse to aid her in dealing with their Indonesian counterparts. His major responsibility was to explore, train, and recruit foreign domestic employees from Indonesia’s large training institutes.

The company’s effective approach of offering families flexible monthly installment plans for FDW placement fee payments and providing clients with free replacements had catapulted them to even greater success.

The company had outgrown the little office and needed to relocate to a larger space on the third floor. Due to increased client demand, a second branch was opened on the other side of Singapore.

50

APac Employment Management Pte Ltd

APac Employment Management Pte.Ltd is a Ministry of Manpower-licensed Employment Agency situated in Singapore that has been in the business area for 30 years, catering to thousands of SATISFIED Expats and local families that deserved our Quality and Services. There are more options for experienced domestic workers, some of whom have excellent recommendations from former and present employers.

Please contact us right away to schedule an interview on a weekday or Sunday at your convenience, and meet with one of our experienced domestic workers for a better understanding and selection. Face-to-face interviews with our domestic assistants are only available via appointment.

51

Dejavu

HELPERS WHO HAVE BEEN SCREENED AND TRAINED
Our specialty is fully vetted and trained ‘live-in’ domestic assistants from India, Indonesia, Myanmar, and Sri Lanka.

SKILL AND THE RIGHT ATTITUDE

We make every effort to train applicants on a regular basis to guarantee that they arrive with the correct mindset and abilities to match your requirements.

HEADHUNTERS IN THE UNITED STATES

To fit your objectives, we thoroughly examine each candidate’s eligibility and vitality.

52

Wonderful Maid Agency

Wonderful Helper provides assistants and babysitters who are more than capable of supporting any home with their responsibilities, as their name suggests. When a client engages their services, their staff are more than competent for the job, resulting in satisfied outcomes every time.

Many people commend them for their communication response. If you require their services right away, they’ll be able to respond within a day.

Every single one of their employees goes through training to guarantee that they are not only capable of performing what their customers want, but also patient and friendly in the process.

53

JPB Maid Specialist

In the maid employment sector, JPB Employment Pte Ltd is recognized with competence and efficiency. JPB Employment Pte Ltd has gained a reputation as the premier maid employment agency in Singapore and the surrounding regions, with more than a decade of expertise in supplying well-trained and service-oriented maids. In essence, JPB Employment Pte Ltd’s success and recognition stem from the company’s ability to provide excellent maids for its customers based on their needs.

JPB Employment Pte Ltd has enhanced its training administration in order to maintain its excellent standards over the years. Their maids must complete a two-part training program that ensures they are well-versed in a wide range of abilities before starting work for their potential employers.

54

Ministry of Helpers

Ministry of Helpers is the go-to platform for both employers and domestic helpers to connect, develop the perfect working relationship, and ultimately create better homes. Better Connections Make Better Homes.

55

We Are Caring

They Are Caring is Singapore’s first ethical maid service, allowing you to find and hire a helper fast. They encourage transparency and do not withhold rewards from those who help them.

• #1 paperless agency with 100% digital administrative processes hiring
• #1 in Customer service rating on the MOM EA directory among the top 100 agencies
• Top partner of NTUC Income for 2018, 2019, 2020

They’re also the only agency in Singapore with the Ministry of Manpower approval to conduct the Employers’ Orientation Programme (EOP) for all new employers.

56

Island Maids

With six offices around the island and years of experience, ISLAND MAIDS believes that hiring a domestic helper is not a one-size-fits-all solution. The nationalities of Foreign Domestic Workers that they source are from the Philippines, Indonesia, Myanmar, and Mizoram (India), and employers can shortlist from a vast pool of helper candidates.

They interview each of their maids personally in order to properly assess and shortlist candidates for their clients based on their skills and talents, ensuring that the highest standards of excellence are met. This allows them to recommend a maid from their team who best fits you and your family’s needs.

Over the years, they’ve observed and worked with countless employers and helpers who go through various work scenarios during their course of work with the employer, and their post-deployment service remains excellent. With their six maid agency locations open and available seven days a week, they are ready to assist employers or helpers whenever a query arises.

They are also an Approved Training Provider for Home-based Eldercare courses, in which family members, loved ones and helpers can enrol themselves to be trained in the comfort of the elderly’s (care recipient’s) home, in order to provide the best standards of caregiving possible for the elderly.

57

HelperPlace

HelperPlace is a powerful matching platform to connect with the best foreign domestic helpers in Singapore. Based on your requirements, you can shortlist, chat and hire the right maid for your family. With a few thousands of candidates, you can access in a few clicks your next employee. HelperPlace is free for all our candidates and we do not have any hidden fees.

A boutique employment agency focused on providing the best hiring experience

58

Recruitbee

They recognize that each home has its own set of requirements and preferences. Recruitbee takes pride in listening to and guiding its customers in order to find the best foreign domestic worker (FDW) for their home care need.

The difference with Recruitbee is their dedication to their clients. This devotion helps their staff listen to and fully grasp the needs, finances, and post-placement adjustments of their clients. Their team’s knowledge derives not just from their collective industry experience, but also from each consultant’s personal experience as a foreign domestic worker employer (FDWs).

Highlights:

• Professional and Compassion
• Quality and Commitment
• Honest and Reasonable Price
• Responsible and Convenience

My family was having much difficulty to engage a helper after contacting several agencies until I contacted Island Maids at Ang Mo Kio branch. Their expertise and knowledge about fulfilling my need was really professional. The team was very patient despite my special requests for the helper. I did not wait too long and the helper was the one which I truly needed for my family came to our rescue. Appreciate all the tedious and hard work contributed by Island Maids Team. Well Done! – Loh Ian

It was very difficult to find a helper during the COVID period, but the team at Island Maids has been very assuring and guided me throughout the process. This is my second time getting a helper from them. So far so good. My new helper has finally completed her SHN and is 1 week into the job. Hope she can complete her contract with us! – Victor Loh

5 stars to Island Maids for their great service rendered when we engaged our domestic helper! They were patient in answering queries we had. Thanks Island Maids! Highly recommended! – Joanne Lee

59

Bright Maid Employment Pte Ltd

Established in 2009, Bright Maid has accumulated vast experience in customer service, providing niche solutions for employment agency-related matters. To date, Bright Maid has expanded into four branches island-wide, from Bukit Timah area, Coronation Plaza to Ang Mo Kio estate. They own a dedicated strong self -driven team who understands your needs and are able to provide a total centralised solution, with regards to maids’ services, from interviewing, engagement, work permit applications, renewal and cancellation, to air ticket purchases, to name just a few.

Like many organizations, they embrace and uphold their vision and mission, to strive and dedicate to giving you the best you deserve. Bright Maid’s Vision – To become a world-class employment agency services provider with world-class customer service in Singapore to serve their valued customers. Bright Maid’s Mission – They are committed to delivering the highest degree of customer service and professionalism. MDWs from native countries such as Indonesia, the Philippines and Myanmar are ready for an interview to serve your needs.

MDWs are provided with comprehensive training by their counterparts in their native countries before their deployment. Training programmes have been emphasising child care, babysitting, cooking, housekeeping, gardening, and elderly care. You can count your trust in them and have a happy engagement with your helpers. With Bright Maid around – They Understand Your Needs. Indeed, is a choice you need, a choice that you may count your trust on them!

That concludes our list of Singapore’s finest maid agencies! With the help of these agencies, you’ll be able to discover the ideal maid to assist you with all of your domestic problems. Is there anything on our list that we overlooked? Send us a note and we’ll add you to our list as soon as possible!

Look no further if you want a one-time or monthly cleaning service. For your convenience, we’ve compiled a list of the best cleaning services in Singapore. Take a look at these!

Let’s go through the criteria used by MOM to rank the maid firms in Singapore. You’ll be able to chose the top maid agency in Singapore for you as well as your household in this method.

Fortunately, MOM and maid agencies in Singapore coordinate to ensure that their clients are exclusively served by competent and trustworthy foreign domestic workers (FWDs).

Anyone in Singapore seeking for help around the house can utilize MOM’s employment agencies and personnel search (EA Directory). MOM uses a few technical words to evaluate a maid agency’s performance and service quality, which we’ll go over fast.

Retention Rate

This is the percentage of FDWs hired through an agency that stay with the same employer for at least a year. The higher the retention rate, the better, that goes without saying.

According to MOM data, the average industry retention rate is 48.25 percent as as of 2020. An agency with retention rates in the 50s or 60s, on the other hand, is regarded high and hence more attractive.

Transfer Rate

This is the proportion of FDWs that have worked for three or more employers in a year’s time. It is preferable if the transfer rate is as low as possible.

The industry average transfer rate is 1.78 percent, according to MOM, so ensure the firm you’re considering has a lower transfer rate—or best, a zero percent transfer rate.

Placement Volume

This refers to how many work passes an agency applies for in a given year. Another metric to consider is the number of FDWs who pass an agency’s screening procedure in a given year.

The industry average for 2020 is 36. A larger placement volume is beneficial since the agency will have more staff and resources to assist you if you need to replace your maid.

However, keep in mind that the larger the maid agency, the higher the placement volume. Because huge firms typically have a large clientele, you may have to wait much longer for your inquiries to be addressed.

Experience

This refers to the length of time the agency has been in operation with a valid license. There’s usually a solid reason why an agency has been around for so long.

However, equating expertise with service quality isn’t fair, particularly in the case of younger maid firms. Always double-check the previously stated characteristics, as well as the experience, to ensure you’re selecting the best maid agency.

It’s not simple to find a decent, trustworthy maid. With so many maid agencies to choose from in Singapore, it may be tough to choose one that is competent at what they do. Below is a comprehensive guide on choosing the best maid agency.

Step 1: Make a shortlist of maid agencies

License – A maid agency’s licensing will guarantee you of two things. To begin with, their ongoing operation implies that they have not previously acted unlawfully or in violation of official regulations. As a result, they may be trusted. Second, they are conscious of their actions. This will give you peace of mind. Make sure to look for the license on MOM’s EA directory. There will only be licensed maid agencies to be found.

Retention rate – The FDW retention rate is the percentage of total helpers placed who have worked for the same employers for 12 months or over. When searching for a company’s retention rate, keep in mind that the greater the rate, the better.

Demerit Points – Any Singapore maid agency that violates the Employment Agency Act or any of its related laws is generally penalized with demerit points. If a company has demerit points, it implies they’ve done something wrong. Looking for demerit points might help you quickly eliminate maid agencies from your selection. Any agency with demerit points should be ruled out right once.

CASE accreditation – The CASE accreditation will be given to maid agencies that demonstrate fair dealing and openness with their customers. You may trust CASE-accredited maid agencies more than unaccredited maid agencies. Furthermore, if you have a disagreement with your agency, they will be more inclined to refund your money in order to keep their CASE certification.

Transfer rate – The transfer rate is the number of all maids who have changed employers three times or more in the previous 12 months. Transfer maids are a are what they are called. An agency’s high transfer rate might be due to a variety of factors. It’s possible that the firm isn’t providing good maids. Alternatively, they may not be able to meet the criteria of the company. As a result, choosing a maid service with a low FDW transfer rate (preferably less than 1.5 percent) is preferable.

To summarize, you should look for a maid agency that has:

• 0 or a few demerit points
• Retention rate of greater than 55 percent
• Transfer rate of less than 0.5 percent

Customer Ratings – Since 2016, MOM has been collecting consumer feedback. Only employers who have employed a domestic worker for at least three months are eligible to give the agency a rating. This guarantees that the reviews are valid and trustworthy. Take the reviews with a grain of salt, though. Even the top 20 agencies have all received a rating of less than four stars. Because of their high expectations, employers may be critical in their evaluations.

Step 2: Selecting a maid agency

Agency fees – After you’ve narrowed down your list of possible agencies, contact them and have a conversation with them. This will give you a better understanding of how the maid agency works. Find out how much are the employment fees.  Most individuals are just concerned with the employment charge and, without giving it much thought, dismiss those with hefty fees. The difference in hiring costs is mostly justified by their qualifications, great customer service, or the quality of maids they provide. As a result, before rejecting an agency with a high employment charge, you should ask them to justify the price.

Ascertain that the charge covers at least the following:

• Fee charged by the agency (each agency can charge a different cost)
• If your FDW is working here for the first time, you can enroll in the Settling-InProgram ($75).
• Application for a work permit ($30 administrative charge)
• Issuance of a work permit ($30 administrative charge)
• FDW levy ($265 per month without a discount; $60 with a discount)
• A $5,000 security bond in the form of an insurance or banker’s guarantee is required.
• A minimum of $15,000 in medical insurance is required.
• A minimum of $20,000 in personal accident insurance (PAI) is required.

Finally, be certain that the agency’s fees are transparent. Request that they make a detailed list of everything that is and is not covered.

Questions to ask maid agencies – Take the opportunity to clear up any concerns you may have about the maid agency’s labor policies, both during the hiring and training phases.

Ensure that they have the maid you want – When you decide you need a maid, the first thing you should do is make a list of your expectations. While reading over the maids’ biodata, a thorough list of priorities and qualities will come in handy. The usual biodata and job history of the maids will be available to your maid agency. This is also a good opportunity to evaluate if the maid agency is genuinely interested in connecting you with a maid who meets your needs.

Read the entire agreement – Take the time to read over the full agreement, even if it sounds tedious. Look for terms that address what happens if the maid runs away or commits an offense. Also, keep track of the number of free replacements you’ll be eligible for and any clauses you’ll be able to invoke if the agency fails to meet your expectations.

Look for maid agencies that accept post-dated cheque – If there is a dispute between you and your maid agency, a post-dated cheque permits you to cancel the check at any time. Using a post-dated check will cost you more in agency fees, but it will be worth it if something goes wrong. However, not all agencies offer this service. So make sure to double-check with the maid agency.

Never put your confidence in a company that won’t let you terminate your maid work permit. If the maid owes the agency money, the agency will not allow you to revoke the permit until the maid repays the agency. You may also be responsible for the expense of repatriation.

Check to see if they provide free replacements. Always inquire if the service would provide a replacement maid if necessary. Even if your maid has committed an offense, some firms may refuse to replace her. In such cases, make sure to inquire whether they would provide a free replacement.

Request for a timeline. Request a timeframe from your maid agency. The arrival of a new maid might take up to a month. You should be entitled to a refund if they are unable to deliver you a maid within the agreed-upon time frame. Alternatively, if you do not receive a suitable maid within the agreed-upon time frame, they must give you with a suitable maid from their biodata. This is something you must remember unless you want to waste all of your money and time.

Step 3: Conduct an interview with the maid

You found a reputable maid agency and are confident in your decision. However, the procedure does not finish here. Interviewing the maid is one more crucial process that has to be completed. When hiring a maid, make sure to ask the following questions.

Step 4: Application processes for maids

Your maid agency will assist you with all of the following:

• Sign a safety contract. This guarantees that both the maid and you are aware of MOM’s standards for window washing on the exterior.
• You must complete the Employers’ Orientation Program if you are hiring maids for the first time (EOP). This can be done in a classroom setting or online.
• A general interbank recurring order (GIRO) account will also be required. MOM has set up this account for monthly levy deductions. To avoid your maid’s work permit being revoked, make sure you have enough money in the GIRO account for deductions.
• If your maid has never had a pre-employment medical checkup, your agency will arrange for one.
• If your maid has never worked in Singapore before, she must complete the Settling-In Programme (SIP) within three working days of arriving in the city-state.
• Your agency will apply for the maid’s work visa, which must be obtained within 14 days of her arrival in Singapore.
• Your maid must also complete her fingerprints and picture session at the MOM services center within seven calendar days of receiving her work permit.
• Insurance and a security bond must be purchased.

The majority of agencies will also assist you in establishing a contract with your FDW. It is recommended that you cover all of the following:

• Salary
• Placement loan
• Number of rest days per month
• Compensation in place of a rest day
• Notice period
• Compensation in lieu of termination notice

Step 5: As an employer, what are your responsibilities?

You should settle your maid in nicely and be accountable for her well-being at your home once she starts working. Because you have a security bond on her, her safety is important.

If you fail to pay your domestic worker’s wages on schedule, the bond may be forfeited. You neglect to return her to her home when her work permit expires; Your domestic helper vanishes from your house, which serves as her official workplace address (you’ll have to lose half of your $5000 in this case). Even if you purchased the security bond together with insurance, make sure you read the insurance conditions to see what is covered.