Helpling is an award-winning cleaning service that is rated No. 1 in Singapore. We are a digital-first organisation that strives to make securing cleaning help as easy as booking a taxi or ordering food delivery.
Besides being featured on lifestyle websites such as TheSmartLocal, BestinSingapore, TheBestSingapore, and The Wedding Vow, we have also been voted as the Gold Winner for Best Home Cleaning Services in the Expat Living Readers’ Choice Awards for 4 consecutive years.
Helpling first launched in early 2015 in Singapore and we’ve since cleaned more than 350,000 homes. With 4.7 stars on Google and Trustpilot from 2,000 reviews, Helpling is the No. 1 lifestyle app for premium home cleaning services in Singapore.
Who are we?
Helpling is an online platform and marketplace that connects our users with cleaning services supplied by our providers. You can make a booking directly through Helpling’s website or mobile app, and it takes less than 5 minutes. Using our mobile app, it’s extra easy. Simply determine the hourly rate that’s within your budget and make a booking!
You no longer need to complete forms and wait on quotes. We leverage technology to optimise and improve the customer experience.
With a range of cleaning and home services, Helpling is the only home service concierge that you need.
Our services include:
- General Cleaning
- Post-renovation Cleaning
- Move In/Out Cleaning
- Spring Cleaning
- Aircon Services
- Plumbing Services
- Handyman Services
- Pest Control
1. Legal and vetted cleaners
All our cleaners are fully vetted, managed, and trained by Helpling. We go through rigorous interview processes to ensure that the cleaners we employ have the right aptitude and attitude. Our cleaners are either hotel-quality professional cleaners or have been trained in house by our supervisors.
2. Hassle-free booking process
You can instantly make a booking through either our website or mobile app in just 3 steps. Besides being easy-to-use, each regular customer is assigned a dedicated Account Manager who will attend to all your needs and requests.
3. No commitment, no contract model
We offer both one-off and recurring cleaning services, but we operate with a no commitment, no contract model.
4. Transparent hourly rates, ratings and reviews
At every customer touchpoint, our hourly rates are presented transparently and you know exactly how much you’ll be paying after a cleaner has accepted your booking request.
We are a customer-first organisation and we continuously seek to improve quality by collecting feedback from our customers after each clean. These ratings and reviews are recorded and can be viewed on our website when choosing which cleaner you’d like to engage.
5. Highly rated and trusted by both locals and expats
Helpling is the Gold Winner for Best Home Cleaning Services in the Expat Living Readers’ Choice Awards 2021. This award is voted by readers of the Expat Living magazine and we have been winning this award for 4 consecutive years now. We are also the cleaning service trusted by over 20,000 regular customers, including both local and expats.
On Google Reviews, we have maintained a high rating of 4.7 out of 5 stars, with over 1,400 reviews.
All cleaning services that you book with Helpling are insured by a $1 million public liability insurance policy. We want you to be 100% satisfied with our service so if things don’t go as planned, you can be sure that we will do everything in our capacity to right the wrongs for you.
Everyone should have the chance to experience our high-quality cleaning services for themselves so we’re offering $20 off your first clean with us! Click here to book now!