Vincent Locksmith is an islandwide mobile locksmith service that prides itself on providing locksmith services at an affordable rate, with an emphasis on quality customer service and professionalism.
With more than 20 years in the business, and consistent positive reviews on Google and Carousell, we come highly recommended by our satisfied customers. They have rated us for promptness in replying to inquiries, reliability, honesty, price transparency and professionalism. Try us to believe it!
Vincent Locksmith was first established in 2006 as a small business. Vincent Lee, the owner of the business, entered the locksmith industry when he realized that he relished tackling challenges and coming up with practical and creative solutions, and found that locksmithing provided a great outlet for all of the above.
After discovering that the locksmith industry in Singapore was lacking in customer-centric quality service and affordably priced services, these aspects were introduced and reinforced in our offerings.
Company Mission and Vision
Our slogan – Cheap, Prompt, Efficient emphasis our aim to fulfill what customers deem to be most important, when engaging a locksmith:
- Affordability of locksmith services, with prices that are easy on the wallet.
- Promptness and patience in answering their inquiries.
- The provision of effective and efficient solutions to our customer’s lock problems.
Over here at Vincent Locksmith, we believe that knowledge can empower us in making better decisions for ourselves. We are also utilitizing Vincent Locksmith as a platform for sharing what we’ve picked up in our 20 years of locksmithing with our customers, and to advise our customers on security issues, tips and tricks in maintaining their locks, and much more.
An example would be the recent spate of letterbox break-ins and the stealing of grocery vouchers, that shocked and unsettled many Singaporeans. Before this happened, we were already exercising vigilance by encouraging our customers to keep their letterbox flaps shut, and requiring IC verification before the letterbox lock could be opened and/or changed. We also introduced higher security lock options that customers could choose to secure their letterboxes.
Why choose us?
Lots of positive reviews….and still counting!
With more than 500+ reviews on Google, and 600+ reviews on Carousell, it’s not just us talking the big talk anymore, but the genuine and loving support that we’ve had the honour to receive from our customers.
Affordability of our locksmith services
We understand that quality service doesn’t always need to come at a premium – and that great service can also be cheap and highly satisfying at the same time.
We also adhere to ethical locksmithing, emphasizing price transparency, clarity in conversation and honesty over profit. We first recognise our customer’s genuine lock issues, then implement practical solutions or suggestions to them, instead of unnecessary lock replacements or fixes that don’t solve the problem at its core.
- Lock opening and emergency lockouts
- Lock replacement and changing
- Lock maintenance and repair
Lock opening and emergency lockouts
We provide non-destructive lock opening services using professional tools to open locks that are not spoilt. This preserves the integrity of the lock’s function and security. In turn, this also allows the lock to be reused again, which encourages our customers to value their lock and not replace it unnecessarily, thereby reducing cost in the long-term run. In addition, we also respond to urgent calls for commercial and residential sectors, with our appointment schedule and opening hours permitting.
Lock replacement and changing
Need to have your locks changed for security purposes? Lost your keys? Or moving into your new apartment soon? Furnish us a photo of your lock, and we can send you a quote. We are open to commercial and residential sectors. Some examples of locks that we can change are HDB BTO room door locks, main door and main gate locks, letterbox locks, roller shutter locks and glass door locks.
Lock maintenance and repair
Depending on the lock type, and on the severity of the issue, we can advise you further on what needs to be done, or to repair the lock. One of the most successful tips we’ve offered our customers is on how to open their own letterbox lock with their own key, if it gets stuck. In addition, if your round door knob keeps locking by itself, and you always need to open it with your key, it’s not spoiled. We have another useful tip that can help you to resolve this issue. Here are the videos that can assist you, before you change the lock!